Frequently asked questions

How should stains be removed from ceramic materials?

Special cleaning need only be carried out if the tiles have stains or marks that don’t come off when cleaned normally.
Removing this kind of stain requires a chemical reaction between detergent and the mark, so depending on what kind of dirt it is, adopt the appropriate solution from the descriptions given in the table below. INORGANIC DIRT SOLUTIONS
Coal, lime, chalk, metal marks, rust, graphite, tempera paint…
ACID-BASED (*)
FILA DETERDEK type
ORGANIC DIRT
SOLUTIONS
Coca cola, coffee, wine, beer, ice cream, mayonnaise, jam, shampoo, lipstick…
ALKALINE-BASED
FILA PS/87 type
Tyres, rubber shoe soles

SYNTHETIC DIRT
SOLVENTS
Resins, silicone-based or mechanical oils, candle wax,
paint, ink, marker pen…
THINNER, ACETONE, FILASOLV types…

(*) These operations should be carried out using a damp sponge pad or scrubber, depending on the size of the stain and once it has been removed, the floor should be rinsed thoroughly and then dried.



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